DataMotion

DataMotion

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Score 8.7 out of 100
Top Rated
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DataMotion

Overview

What is DataMotion?

DataMotion, headquartered in New Jersey, offers the DataMotion SecureMail Gateway, an email security gateway.
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Recent Reviews

Good and Reliable

7 out of 10
August 09, 2022
I use it with opposing counsel for real estate transactions. DataMotion helps in many aspects. Notably, from an internal perspective, it …
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Would recommend

10 out of 10
December 13, 2021
DataMotion is [a] great and effective way to communicate with colleagues and share sensitive information. Additionally, the ability to …
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How DataMotion Differs From Its Competitors

Customer Experience

I feel that the customer experience has been hugely impacted by DataMotion, the fact that postal documents don’t need to be issued because of the system allows for information to be sent and received in minutes, whereas in the past, this would have taken days. Further to this, customers don’t have …
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Customer Experience

By far the easiest to use, and least impactful on our customers. We have had less issues with our customers after switching over to this product. With OTHER products we were getting called all the time with "I can access the link", or "I don't have a password for this".
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Customer Experience

Not all applications are due to the commodity nature of the service. Effectively many or any Direct email provider would impact our customer's experience in the same way, i.e., they can send data to us, we can send data to them.
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Customer Experience

Not to be repetitive, but similar to my other answers, DataMotion is fine for clients that are younger or just generally tech-savvy (i.e., can navigate the internet with relative ease). With older clients, I tend to stray away from using DataMotion as much for the obvious reason that it confuses …
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Customer Experience

DataMotion has facilitated the hiring process for our team particularly as we went remote and now continue to work in a hybrid workspace. People had an additional form of submitting forms that kept us compliant to regulatory requirements. This flexibility without compromising the privacy of our …
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DataMotion SecureMail APIs

Unfortunately, I do not have any experience with this feature of DataMotion. But, I am more than positive that it would be effortless for users to use other applications, business systems, and portals through DataMotion. At the moment my department does not benefit from these APIs that DataMotion …
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DataMotion SecureMail APIs

With the ease of integration with other APIs, our business is able to send and receive emails securely from other applications such as Google, Outlook, and Apple.
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DataMotion SecureMail APIs

can't answer this one Regarding the last question on the next page- the only reason I would purchase this product again is that there is no other option. Some information is better than no information.
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DataMotion SecureMail APIs

We have Outlook, Google, Avaya, and Microsoft 365 integrated with DataMotion. We, therefore, are able to share data securely across these platforms.
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DataMotion SecureMail APIs

We currently have Google, Apple, and Outlook integrated with DataMotion and this means we can securely share sensitive data across these platforms.
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DataMotion SecureMail APIs

Yes we have benefited from integration with other APIs and this makes it easy to securely exchange emails and files across different applications such as Google and Apple.
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DataMotion SecureMail APIs

Our business has integrated DataMotion with Outlook, Google, and Apple. This integration ensures easy sharing of emails across these platforms and this is a plus, especially when communicating with clients.
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DataMotion SecureMail APIs

We have benefited from APIs integrations and we have integrated DataMotion with other software including Outlook and Google and so far it has been smooth and we can share emails securely across these platforms.
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DataMotion SecureMail APIs

For the time we have used DataMotion, we have continued to integrate it with other application such as Google, Apple, and Outlook. This has made it easy to exchange emails securely across the different platforms.
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DataMotion SecureMail APIs

With integrations with Google and Outlook which are popular email processors in the market, we are able to send and receive emails securely with our clients and business partners which enhances data privacy.
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DataMotion SecureMail APIs

We have integrated DataMotion with other APIs such as Outlook, Apple, Google and Salesforce. Through this integrations, it becomes easy to exchange emails securely among other benefits.
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DataMotion SecureMail APIs

We as an organization have benefitted a lot from multiple APIs of DataMotion and have integrated multiple communication channels and customers' applications with this tool including Outlook and google. We are looking forward to integrate our data backup portal with DataMotion, but due to some …
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DataMotion SecureMail APIs

I think that more people would use DataMotion at my organization if there were better integration into our main portals. It feels a bit clunky and cumbersome to use the DataMotion technology as is. The benefits of using the technology is obvious, in my opinion, but there could be more improvement …
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DataMotion SecureMail APIs

We have integrated DataMotion with Google and Outlook and so far everything has been fine. It has made it easy to share emails and files across these platforms.
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DataMotion SecureMail APIs

We are a healthcare team and do not have familiarity with APIs. Our IT team has helped us set this up, but perhaps some user-facing materials about what can be done with enhanced APIs would be helpful.
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Video Reviews

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Pricing

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What is DataMotion?

DataMotion, headquartered in New Jersey, offers the DataMotion SecureMail Gateway, an email security gateway.

Entry-level set up fee?

  • Setup fee optional
For the latest information on pricing, visithttps://datamotion.com/contact-sales

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

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Product Demos

DataMotion Overview
00:58
Introducing DataMotion’s Secure Message Center
03:39
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Product Details

What is DataMotion?

DataMotion provides a secure digital exchange platform that redefines how organizations communicate, collaborate, and share information with customers and partners. Leaders in financial services, insurance, healthcare, and others can leverage the company’s secure messaging and document exchange solutions to simplify and streamline processes, without sacrificing security or compliance. DataMotion offers a variety of pre-built solutions as well as a no-code web component, APIs, and other connectors for integration into a variety of systems. With military-grade encryption and a zero-trust, governed database, DataMotion supports compliance with rigorous corporate policies and government regulations, such as HIPAA, PCI-DSS, CJIS, and FINRA.

In the healthcare sector, DataMotion is a DirectTrust™ accredited and Drummond certified HISP/CA/RA, offering Direct Secure Messaging to facilitate simple and modern clinical exchange. With over 2.5 million clinical end points and access to over 5.3 million NPI addresses, DataMotion enables nationwide exchange with clinical as well as non-clinical endpoints.

DataMotion boasts 20 years of experience designing cost-effective and user-friendly solutions to secure email, message, and file exchange needs. The DataMotion secure data exchange platform and DataMotion Direct services are HITRUST CSF® certified.

DataMotion Features

  • Supported: API portfolio, SDKs and documentation for easy integration
  • Supported: SafeTLS secure inbox delivery without keys or codes
  • Supported: Single sign-on and Enterprise IdP integrations for easy user authentication
  • Supported: Mobile app for sharing secure messages and attachments on-the-go
  • Supported: Personal self-service portal for modern account management
  • Supported: Deployed on a FedRAMP-certified Microsoft Azure public cloud
  • Supported: Zero-trust model provides strong, multi-layered, security-and-compliance-centered strategy
  • Supported: Detailed logging, tracking, and reporting
  • Supported: Adaptation to large-scale operations
  • Supported: DirectTrust™ Accredited and Drummond Certified technology

DataMotion Screenshots

Screenshot of The DataMotion self-service center provides one-stop access for DataMotion products and free trials. It also has answers to frequently asked questions, documentation, and options to get support.Screenshot of The DataMotion mobile app for Apple iPhone and iPad is available for all DataMotion customers. Linking with an existing DataMotion account, disk quota, and message retention period, it extends secure exchange with users wherever they are.Screenshot of The DataMotion secure message portal login includes single sign-in option with Google, Microsoft, and Apple credentials. OAuth2 support is available for corporate IdP integration (Okta). The portal can be customized and co-branded with corporate colors and logos.Screenshot of DataMotion offers documentation, helper libraries, and SDKs, available in a self-service customer center, for API integration.

DataMotion Videos

DataMotion Overview
Introducing DataMotion's Secure Message Center

DataMotion Downloadables

DataMotion Integrations

DataMotion Competitors

DataMotion Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Mobile Web
Supported CountriesInternational support
Supported LanguagesEnglish, Spanish, French, German, Italian, Portuguese, Chinese

Frequently Asked Questions

DataMotion, headquartered in New Jersey, offers the DataMotion SecureMail Gateway, an email security gateway.

Zix Email Threat Protection, Virtru, and Proofpoint Email Protection are common alternatives for DataMotion.

Reviewers rate Usability and Support Rating highest, with a score of 8.5.

The most common users of DataMotion are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

 (159)

Ratings

Reviews

(1-25 of 96)
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Score 10 out of 10
Vetted Review
Verified User
  • Simple and easy sign up process for those who do not yet hold an account.
  • Really simple sending process with outlook integration allowing one button sending.
  • Great user interface when logging in and a huge storage space for both inbox and sent items.
  • When opening emails using Datamotion, the hyperlink is a little large and sometimes causes concern for elderly clients clicking on the link; if this could be shortened in some way it would be beneficial.
  • The account locking feature after multiple failed attempts to login can sometimes be confusing as there is no timeframe for when to attempt a login again.
  • Sometimes emails don’t get read because people have to make accounts, if there was a way to login as a guest using the correct domain this would make the product even more seamless.
October 05, 2022

Data Motion for the Win

Score 9 out of 10
Vetted Review
Reseller
  • Email Encryption
  • Flexibility of their software
  • Simplicity of their software
  • Spam filtering solutions, as I think this is an area that is currently lacking. Including this would make the solution more robust.
  • More training documentation on how to use the product for end users.
  • Follow up training documentation on how user can use the product better.
August 09, 2022

Good and Reliable

Score 7 out of 10
Vetted Review
Verified User
  • Encrypt documents
  • Organize files
  • Structure workflow
  • Layout is a bit clunky
  • Some attorneys are confused on how it works
  • Encrypted emails frequently go to junk mail
Melisa Santizo | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
  • Tracking of Emails
  • Usability- very direct
  • Sense of Security
  • It is not particularly intuitive at times
  • More clear directions for usage across people not in organization
  • The constant need to reset password is cumbersome
Daniel Cooper | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
  • Automated filtering of email messages.
  • Tracking all secure and non-secure communications.
  • Empowers us to identify and encrypt sensitive consumer data.
  • Reduces the risk of false positives.
  • I couldn't configure it well to accommodate emerging secure messaging protocols and had to seek assistance from the IT department.
Score 10 out of 10
Vetted Review
Verified User
  • The solution's end-user management enables every employee to control their own spam settings
  • Rock-solid protection against both existing and emerging threats.
  • Ongoing view of email usage on our network as well as a view of all email viruses hitting our mail servers
  • Blocks millions of junk emails every year but I've been notified of less than 10 false positives from staff
Alicia Munday | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
  • Provided a secure network to communicate to clients.
  • Eliminated reliance on passwords and portals to send personalized emails to clients' inboxes.
  • Protection from malware, phishing and email viruses.
  • Protects client personal information.
  • Nothing. Support is available in minutes whenever I need help. They are always adding new features.
December 13, 2021

Would recommend

Score 10 out of 10
Vetted Review
Verified User
  • Sending emails fast and providing notifications
  • Making sure information is sured/no leaked
  • Providing reliable tracking of emails
  • Setting up an account
Score 7 out of 10
Vetted Review
Verified User
  • Shows High risk patient data
  • Consistent with the current info needed on the daily basis
  • Secures safe delivery to protect private info
  • Some missing information not received until a later date
  • Reliable for the most part
December 02, 2021

Very informational

Score 8 out of 10
Vetted Review
Verified User
  • The daily reports that are sent out to us[.]
  • Puts the report into a spreadsheet that is easy access.
  • [DataMotion] adds everyone in our system even if they aren't an active patients.
  • Easier access to records, not very user friendly[.]
Score 9 out of 10
Vetted Review
Verified User
  • The mobile application works well
  • Sharing sensitive data via emails and messages is easy
  • Using and understanding DataMotion is easy
  • There are tons of features
  • The user interface is amazing
  • Relatively high cost
  • Sometimes DataMotion lags
Score 10 out of 10
Vetted Review
Verified User
  • Using DataMotion is easy.
  • The software offers more than threat protection - encryption features complement the capability of the software and makes it even better.
  • The software is relatively affordable while it is very capable.
  • I cannot think of any flaws because I haven't experienced any
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