DemandTools is a necessity
June 27, 2018

DemandTools is a necessity

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Modules Used

  • MassEffect
  • MassImpact
  • ReassignOwnership
  • Single Table Deduplicator
  • Find / Report ID's
  • ReportEdit

Overall Satisfaction with DemandTools

Our company uses DemandTools daily for a variety of projects; it promotes efficient processes for our Finance, Operations, Sales and Customer Service departments. As the Salesforce Administrator for my company, I'm constantly using DemandTools for territory updates, data cleanup and a myriad assortment of things that come up during day-to-day business.
  • Reassigning territory ownership is a breeze with DemandTools; I can update the Account owner and it will follow through with Contacts, open Opportunities, and tasks, as well as custom object records. This is much more efficient than changing the records for each object at a time!
  • I love the PowerGrid utility - this allows me to focus on specific subsets of data records that may need updating. The ability to save a Scenario for future use has made my job easier.
  • Report Edit utility is amazing, I look forward to seeing how they can improve it the future, but being able to mass move and delete reports is brilliant!
  • The ability to see what fields are on a report, or being touch as a filter would be AMAZING.
  • It can sometimes be frustrating to remember where the log files are saved to review errors that may have happened. It would be nice to have a "Review Log Files" under the Demand Tools Today section.
  • With DemandTools we are able to run our processes much more quickly and efficiently. It is well worth the money as an investment.
  • DemandTools is far more than a data cleansing tool; the ability to run PowerGrid and update records that meet a very specific set of criteria on the fly is extremely useful.
In my previous job, I did not have DemandTools and I used the Salesforce DataLoader tool for mass updates; it would take hours to export an Excel list, make the updates for each object for owner change, for example, and then reload into Salesforce. DataLoader is a simple and solid tool, but DemandTools takes the same concept and changes it from a piece of paper to an encyclopedia of usefulness!
Sales territory changes are much faster and efficient for our company when using DemandTools; updating the Account owner and having the additional related records for Contacts, open Tasks, and open Opportunities, certain custom object records flow to the new Owner is awesome. We also use DemandTools scenarios to solve some problems with updating custom object records daily in our Finance team; our third ERP vendor is difficult to work with so this was easier than paying them thousands of dollars to improve their system.