Excellent tool for every Salesforce administrator
June 21, 2020

Excellent tool for every Salesforce administrator

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Modules Used

  • MassEffect
  • MassImpact
  • Single Table Deduplicator
  • Find / Report ID's
  • PowerGrid

Overall Satisfaction with DemandTools

The tool is used mainly to support and manage Salesforce data. First, we use it for mass editing or creating new records. It is also invaluable as a tool to search for additional data based on one value, e.g. an email address. It is also the best way to mass combine/merge duplicates. Daily work without DemandTool now seems impossible.

Pros

  • Easy to use (after proper training).
  • User friendly.
  • Large spectrum of possibilities.

Cons

  • Not always intuitive, previous training needed to work on this.
  • Does not search for values ​​from all objects, only one.
  • Some things only available on Workbench and it would be great to have them here as well.
  • Easier and quicker to manage data.
  • Quicker response to business needs.
Powerful tool with a wide range of functionalities. As one of the few tools on the market, it offers mass merge accounts, which is a great help in managing duplicates. If I can add a suggestion, it would be even better if you could create rules which value from the merged account to choose in the absence of a value in the parent account. For example, take the number of employees from the account that has the largest number, or take income from the account that was changed at the earliest.

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