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Great option for a business/personal phone in one!
September 12, 2019

Great option for a business/personal phone in one!

Tierra Bishop | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Dialpad

Dialpad is being used amongst the U.S. based team for my organization. It is being used as a substitute for a landline work phone or a separate work cell phone.
  • Allows the user to continue using their personal phone for business calls while keeping the two separate (as all work calls come from Dialpad).
  • Call quality is good.
  • Offers text abilities as well.
  • Auto populates caller ID successfully.
  • There is a slight lag in connection when making a call and hanging up.
  • I don't have any feedback to offer here.
  • Positive overall.
I have not had to use Dialpad support so I'm not sure what the quality of their support is.

Do you think Dialpad Ai Voice delivers good value for the price?

Yes

Are you happy with Dialpad Ai Voice's feature set?

Yes

Did Dialpad Ai Voice live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Dialpad Ai Voice go as expected?

Yes

Would you buy Dialpad Ai Voice again?

Yes

Dialpad is great for users that have a smartphone and are looking for a well-performing app that will allow them to use a separate business phone number on one device.