User-friendly, efficient, and pandemic approved!

We use Dialpad to connect with our customers, take new orders, and relay important result information to necessary parties. Dialpad is also extremely important to communicate with our remote workers, including our technologists, marketing team, and Admin who may be out of office. Our whole company utilizes Dialpad and appreciates the ability to pick up and work from anywhere, which is very important, especially during this pandemic. One of my favorite features is that if I miss a call and the caller leaves a voicemail, a transcribed copy of the voicemail is sent to my email. I use this to screen any potential spam calls but to also ensure I don't miss anything with all the notifications I have on my phone sometimes. Dialpad was a great switch for our company and although it took a bit for everyone to get used to going to a headset vs. a desk phone, it is widely accepted and loved.