Dialpad Meetings Are Better Than Your Web Conference Meetings!
Updated September 21, 2023

Dialpad Meetings Are Better Than Your Web Conference Meetings!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Dialpad Meetings Free

Overall Satisfaction with Dialpad Meetings

We use Dialpad Meetings almost daily for internal and external customer meetings. Dialpad Meetings solves the remote meeting problem perfectly, especially in the post COVID era of less face-to-face time with colleagues and customers. This is great for small businesses and start-ups looking to have a web conference without the huge expense of Zoom or Teams memberships.

Pros

  • Audio - for phone and computer dial in
  • Visual - I like the default backgrounds and the ability to use webcams
  • Screensharing - This is an absolute must!

Cons

  • Sometimes the audio quality can cut out. That is not always a good thing when in an important meeting.
  • Users that don't use Chrome, or haven't updated their browsers experience audio issues
  • Every once in a while the visuals will disconnect if the internet bandwidth isn't big enough to host.
  • Simple & easy to use
  • We are able to close more deals remotely especially since the start of the pandemic
  • We are more well suited to handle meetings outside of our organization with a variety of customers and the devices they prefer, i.e. laptop, notebook or even mobile devices.
The overall usability is easy, fast and simple. It is better than most of the competition out there, especially since they offer a free service with no restrictions on time.
Dialpad Ai Meetings and Microsoft Teams are popular video conferencing services, but Dialpad Ai Meetings stands out for its user-friendly interface and robust features. Dialpad Ai Meetings offers seamless screen sharing, collaboration, and advanced webinar capabilities, making it an excellent choice for business meetings. Microsoft Teams, while versatile, lacks some of Dialpad Ai Meeting's business-focused tools, making it better suited for casual communication.

Do you think Dialpad Connect delivers good value for the price?

Yes

Are you happy with Dialpad Connect's feature set?

Yes

Did Dialpad Connect live up to sales and marketing promises?

Yes

Did implementation of Dialpad Connect go as expected?

Yes

Would you buy Dialpad Connect again?

Yes

Dext Prepare (with Receipt Bank), Google Workspace, Xero
Again, this is great for small businesses and start-ups looking to have a web conference without the huge expense of Zoom or Teams memberships. This is well suited for conference calls, both internally and with customers. Screen sharing is a must, and this software provides worry free connections that we rely on. Video & audio are key factors as well.

Dialpad Connect Feature Ratings

Cloud PBX ()
Not Rated
Call Management ()
Not Rated
Mobile apps ()
Not Rated
9.5
High quality audio
9
High quality video
10
7.3
Calendar integration
9
Meeting initiation
3
Record meetings / events
10
9.0
Desktop sharing
9
5.0
Live chat
5
9.0
User authentication
9
Participant roles & permissions
9
Unified Communications Platform and Collaboration ()
Not Rated

Using Dialpad Meetings

10 - In our organization, employees rely heavily on Dialpad Ai Meetings for seamless communication and collaboration. We use it for weekly, and monthly team meetings, project updates, client presentations, and training sessions. It fosters real-time interaction among geographically dispersed teams, enhancing productivity, knowledge sharing, and team cohesion, ultimately driving our success.
2 - Two dedicated employees ensure the smooth operation of Dialpad AI Meetings. One manages technical aspects, overseeing software updates and troubleshooting issues. The other focuses on user support, conducting training sessions, and gathering feedback for continuous improvement. Their combined efforts ensure the platform remains efficient and user-friendly for our team's needs.
  • Remote conferences
  • Sharing
  • Collaboration
  • Host virtual team-building events
  • Our sales team utilizes AI-powered transcriptions from meetings to quickly generate insightful market reports, saving hours of manual work.
  • We have used the recording feature as a tool to revisit previous meetings for follow ups
  • We could possibly integrate AI-powered analytics from Dialpad AI Meetings to gain deeper insights into customer interactions
  • Improve training sessions and product demonstrations using Dialpad AI Meetings.
  • Expanding our use of AI-generated meeting summaries to enhance knowledge sharing and decision-making across various departments within the organization.
Renewing my subscription with Dialpad Ai Meetings is a no-brainer because it consistently delivers exceptional performance and user experience. Its crystal-clear video quality, reliable connectivity, and a plethora of useful features like screen sharing and virtual backgrounds have greatly improved my remote work and communication, making it an essential tool in my professional and personal life.

Using Dialpad Meetings

ProsCons
Like to use
Easy to use
Well integrated
Consistent
Quick to learn
Convenient
Feel confident using
Familiar
Unnecessarily complex
Requires technical support
  • Hosting web conferences
  • Hosting phone only conferences
  • Screen sharing
  • Sometimes if the browser is not Chrome, or updated, users have issues loggin on
Yes

Upgrading Dialpad Meetings

Yes - The upgrade to a new release of Dialpad AI Meetings was a seamless transition. We started as free users and transitioned to a paid service effortlessly, benefiting from enhanced features and premium support. The vendor's support team provided guidance at every step, ensuring minimal disruption, and we're now enjoying the full suite of capabilities.
  • Longer meeting times
  • More users can login to the calls
  • Technical support
  • More features and options
  • Ai feature

Comments

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