Dialpad Talk review
November 09, 2021

Dialpad Talk review

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Dialpad Talk

Dialpad Talk is used in our organization to talk an text message between the people in the different departments. It's a very useful tool that allows me to separate my personal contacts from the work contacts. When trying to get a hold of somebody from other department I can find right away if they are available or not and then decide if a call is better than a message.
  • Easy of use
  • Employee directory at hand
  • No need to use cellular data for long distance calls when connected to WiFi
  • Some times the call breaks a lot even though the WiFi signal is high
  • Many times I have received a message that somebody is just about to call me but I never received the call
  • Some times I see "Missed call" messages but the phone didn't ring
  • Very easy to call my peers at work
  • The voice mail auto writing is great
  • Calls history
  • Fast communication between our internal areas
  • Effective communication via phone call, text or Voice mail
  • Savings by not needing land line or company cell phone
I haven't tried another product so I don't have anything to compare so far.

Do you think Dialpad Ai Voice delivers good value for the price?


Are you happy with Dialpad Ai Voice's feature set?


Did Dialpad Ai Voice live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Dialpad Ai Voice go as expected?

I wasn't involved with the implementation phase

Would you buy Dialpad Ai Voice again?


In my opinion Dialpad [Talk] is very well suited when WiFi reception is good and when you need to make long distance calls. I mostly use it to call my peers at my job since their numbers are included in the directory. I find it a little bit more time consuming when dialing to somebody I don't have included in the directory.