Great Product for Small Businesses
July 05, 2021

Great Product for Small Businesses

Danny Garcia | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Dialpad Talk

We use Dialpad Talk for all our communication needs. It is used daily as our primary phone system. I purchased it because I wanted to make sure I had a phone number that was very easy to move with me without having to deal with the hassle I was getting from landline services.
  • Uptime is great, as expected
  • I love how the system transcribes voicemail and phone calls
  • I have the power to ring different devices at any time
  • I'd like different handling of text messages--make it easier to find them and mark them as unread so we can easily find messages later
  • Transcription of voicemail and text
  • No downtime
  • Reliability
  • Huge ROI, as I don't have to deal with the phone company anymore. When moving, I don't have to worry about changing phone numbers.
Dialpad Talk has a lot more customization features to allow you to get calls to the right people.

Do you think Dialpad Ai Voice delivers good value for the price?

Yes

Are you happy with Dialpad Ai Voice's feature set?

Yes

Did Dialpad Ai Voice live up to sales and marketing promises?

Yes

Did implementation of Dialpad Ai Voice go as expected?

Yes

Would you buy Dialpad Ai Voice again?

Yes

I think its great for small businesses; I have no experience with bigger businesses, so don't have any input on that.