Dialpad Wins
November 02, 2021

Dialpad Wins

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Dialpad Talk

Great asset to our team, the feature allowing for calls to be recorded is presenting opportunities for coaching!

Pros

  • Recording calls
  • Notification of incoming call
  • Texting
  • Adding callers easily

Cons

  • Mute sometimes doesn’t work
  • Call recording
  • Adding contacts
  • Texting
  • Nothing negative

Do you think Dialpad Connect delivers good value for the price?

Yes

Are you happy with Dialpad Connect's feature set?

Yes

Did Dialpad Connect live up to sales and marketing promises?

Yes

Did implementation of Dialpad Connect go as expected?

I wasn't involved with the implementation phase

Would you buy Dialpad Connect again?

Yes

Any sales organization should use Dialpad, it’s helpful and the team always seems to be adding more features and benefits. I have been using Dialpad since before they allowed for the recording of calls, and I can say that feature has been very helpful for our entire sales organization

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