I expected more.
September 29, 2022

I expected more.

Abbie Bauer | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User

Overall Satisfaction with Dialpad Talk

Dialpad helps us manage calls from donors and participants in our programming. The visual voicemail feature has been very helpful to first alert us of who's called and second to help us determine who should receive the call. We get calls from 4 different metropolitan areas, so it's helpful to be able to screen them as we go.

Pros

  • Visual Voicemail
  • Iphone Compatibility
  • Auto-Scripts

Cons

  • User Friendliness
  • Customer Service
  • Ease of transitioning numbers
  • Visual Voicemail
  • Auto-Script
  • Call Forwarding
  • ROI
  • Confused Users

Do you think Dialpad Connect delivers good value for the price?

No

Are you happy with Dialpad Connect's feature set?

No

Did Dialpad Connect live up to sales and marketing promises?

No

Did implementation of Dialpad Connect go as expected?

I wasn't involved with the implementation phase

Would you buy Dialpad Connect again?

No

I've been disappointed in the user-friendliness of Dialpad. I expected more.

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