Paralegal Point of View
Updated October 11, 2023
Paralegal Point of View
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with Diligent Boards
I use Diligent Boards for board meetings and questionnaires.
- Organization
- Ease of use
- Function
- Improve user access
- Adding the ability to share with auditors would be a great option
- Price could be improved
- Uploading Board Material
- Diligent Boards has had no impact on ROI
Diligent Boards has been great and I have had no security issues.
Do you think Diligent Boards delivers good value for the price?
Yes
Are you happy with Diligent Boards's feature set?
Yes
Did Diligent Boards live up to sales and marketing promises?
Yes
Did implementation of Diligent Boards go as expected?
Yes
Would you buy Diligent Boards again?
Yes
Using Diligent Boards
- Easy to access
- Web based
- Questionnaires
- Surveys
- Auditor access
Evaluating Diligent Boards and Competitors
- Price
Definity Price
No, I would still select Diligent Boards.
Diligent Boards Implementation
- Implemented in-house
Diligent Boards Support
No, we did not purchase premium support for Diligent Boards.
I called on New Year's Eve at 8 pm CT and connected with a Diligent Boards customer service representative, who was very helpful.
Pros | Cons |
---|---|
Quick Resolution Knowledgeable team Kept well informed Immediate help available Support cares about my success | Poor followup Problems left unsolved Escalation required Need to explain problems multiple times Slow Initial Response |
Using Diligent Boards
Pros | Cons |
---|---|
Like to use Easy to use Well integrated Quick to learn Feel confident using | Unnecessarily complex Requires technical support Inconsistent Cumbersome Lots to learn |
- Easy to access online
- I like that the admin had a separate view
- Getting used to web base system vs. one click