Item: Dropbox DocSend
Rating: 10
Author: Verified User

Overall Satisfaction with DocSend

Use Cases and Deployment Scope

At my company, DocSend is used by multiple departments including Sales and Marketing. We store our marketing collateral, one-pagers, and brochures that explain and describe our product to potential clients. When folks ask for more information about anything, it is most likely within DocSend. We hyperlink every document through email.

Pros and Cons

Pros

Hyperlinking
Chrome plug-in

Cons

Tracking

Return on Investment

Great job of conveying a marketing message.

Support Rating

I haven’t used the support as our internal teams do a great job of fixing and supporting our DocSend use.

Key Insights

Do you think Dropbox DocSend delivers good value for the price?

Yes

Are you happy with Dropbox DocSend's feature set?

Yes

Did Dropbox DocSend live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Dropbox DocSend go as expected?

I wasn't involved with the implementation phase

Would you buy Dropbox DocSend again?

Yes

Other Software Used

SalesLoft, ZoomInfo

Likelihood to Recommend

DocSend is great for accessing our marketing material for any employee across our organization. I appreciate that they create individualized links for each account and track where it is being opened and who is opening the documents as well. Sometimes this tracking functionality is flawed (reports a random location or too many opens), but overall it is helpful.

Comments

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Sending Docs with DocSend