DocuSign-- Best Document Signing Solution I've Found!
November 29, 2017
DocuSign-- Best Document Signing Solution I've Found!
Score 7 out of 10
Vetted Review
Verified User
Software Version
DocuSign Personal
Overall Satisfaction with DocuSign
DocuSign is currently used primarily by individuals scattered throughout our organization; however, its features position it as a strong competitor of the current signature system that we use-- smart-card-authentication digital signing within Adobe Acrobat. DocuSign solves several problems well-- of course document signing, but also coordination across different firms/individuals, integration within browsers, support for multiple formats-- including pdf-- but also other document file types commonly used. Status tracking and auditing features help with security concerns as well.
- Supports multiple document formats, technologies (browsers, mobile platforms, cloud solutions, etc.) to maximize usability--especially across organizations.
- Security features (authentication, auditing, encryption, etc.) and compliance provisions (e.g., agreement to use electronic signatures) provide assurance level suitable for even the most important contracts.
- Very user-friendly -- intuitive interface despite the robust functionality this product provides.
- Consider providing other purchasing options-- some may want the capabilities of the advanced products (beyond DocuSign personal), but reluctant due to the subscription-based model. This may mean one-time fee licensing or other pricing besides the subscription model.
- Compliance with government standards (security) would help with getting this into the federal/defense agencies- FIPS 140, smart-card authentication, Common Criteria evaluation, etc. would give these customers the support to invest in DocuSign.
- Additional advertising (TV, trade publications) would help DocuSign become the "Kleenex" or "Xerox" of document signing -- more is needed to get the word out.
- With the right compliance in place (noted previously), DocuSign would save government agencies tremendously due to the current state of bureaucratic inefficiencies. It has great potential if the security requirements -- including evaluation -- are addressed and documented.
- On a personal note (version), the product saved me a great amount of time and money in coordinating and signing my own documents-- I trusted it with my mortgage refinance documents!
- DocuSign's support across platforms is a big cost-saver in and of itself--other issues aside, that is a huge benefit.