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DocuSign speeds up the sales cycle
October 06, 2019

DocuSign speeds up the sales cycle

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

DocuSign for Enterprise

Overall Satisfaction with DocuSign

We used DocuSign for all sales teams when creating, sending, and signing contracts. We were using the old fashioned pencil and paper singing which took extra time and delayed the closing of each deal. The problem that DocuSign helped us solve was to speed up the process, holding the signer (customers) accountable and having proof of signing for internal process purposes.
  • Easy to use. Very clearly states where and what to sign for.
  • It time stamps everything which is good for legal purposes.
  • Sometimes it crashes before the document is generated, so I’ll have to redo the whole thing again.
  • Improves the time on closing deals.
  • Improves the customer buying experience.
They always respond within a reasonable hour.

Do you think DocuSign delivers good value for the price?

Yes

Are you happy with DocuSign's feature set?

Yes

Did DocuSign live up to sales and marketing promises?

Yes

Did implementation of DocuSign go as expected?

I wasn't involved with the implementation phase

Would you buy DocuSign again?

Yes

The best thing about DocuSign is the ease of use. There are multiple options when it comes to what is needed from the signer and you can free form the fields so it’s very easily customizable. It is particularly convenient for the transportation industry where there are certain things that need to be listed in the document for review that is different from most other companies.