DocuSign Subscription Process Seems to be a Big Fail, They Seem to Make it Hard to Unsubscribe on Purpose
April 05, 2022
DocuSign Subscription Process Seems to be a Big Fail, They Seem to Make it Hard to Unsubscribe on Purpose
Score 2 out of 10
Vetted Review
Verified User
Software Version
DocuSign Personal
Overall Satisfaction with DocuSign
The National Institute of Health required signed forms using an electronic application and would not accept electronic signatures. That either meant Adobe, which not all of our team members have the full version of or, using a service like DocuSign, HelloSign, etc.
- Signing forms is easy
- Easy to email forms for signature
- Signed forms are accepted by the Government as official
- The subscription model is poor
- Needs to offer better one-off solutions
- Canceling billing is a ridiculous process
- Electronic signatures
- The subscription model being hard to cancel forced us to pay an extra month we didn't need
Do you think DocuSign delivers good value for the price?
No
Are you happy with DocuSign's feature set?
No
Did DocuSign live up to sales and marketing promises?
No
Did implementation of DocuSign go as expected?
Yes
Would you buy DocuSign again?
No