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DocuSign CLM is easy to use.
March 04, 2022

DocuSign CLM is easy to use.

Kitty McClelland | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with DocuSign CLM, formerly SpringCM

We use DocuSign CLM to sign contracts with customers and sign paperwork with utility providers for incentives for our customers.
  • Email all details.
  • Follow-up emails after signatures received.
  • Lets you know if there is a signature missing.
  • So far, I wouldn't change a thing. Seems to work great for us.
  • Updated emails during the signature process.
  • It speeds up the contract signature process. Everybody does everything online now.
I like DocuSign a lot better than Adobe Acrobat Sign....just easier to maneuver and save signatures and copies of the paperwork (contract) to forward to the next person.

Do you think DocuSign CLM delivers good value for the price?

Yes

Are you happy with DocuSign CLM's feature set?

Yes

Did DocuSign CLM live up to sales and marketing promises?

Yes

Did implementation of DocuSign CLM go as expected?

Yes

Would you buy DocuSign CLM again?

Yes

We do lighting upgrades for commercial customers with incentives from utility companies. We use DocuSign to receive paperwork from the utility company, sign it and then the customer receives the paperwork (contract) and signs it. We then all get a copy with all signatures via email for our records.