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DocuSign, your one and only solution
March 04, 2022

DocuSign, your one and only solution

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with DocuSign CLM, formerly SpringCM

We use DocuSign as a legal binding on an employee to agreements, on customers to get approval using any device. It helps to
- Setup processes fast.
- Is always available.
- Allows flexible workflows to automate any agreement and approval process.
- Instant visibility into document status.
- Full digital audit trail for easy compliance and legal enforceability.
  • Employee agreement e-signing.
  • Policy enforcement acceptance.
  • Esops/shares grants terms and conditions acceptance.
  • Can't save signature set -you have to insert each text or signature in each document.
  • Font based signature don't seem legit.
  • You cannot download all documents but one by one.
  • Legality.
  • Proof and accountability.
  • Fast, secure, and automated.
  • Increased bandwidth for organizing system flows.
  • Less paperwork.
  • Increased efficiency in terms of resource utilisation and time management.
- Docusign has better integration and flexibility.
- Docusign costs $10 a month for an individual compared to $14.99 for Adobe.
- 30 days free trial in DocuSign vs 14 days in adobe sign.
- Can upgrade to faster support response times at a lower cost.
- Better standard plan with upgraded support options compared to Adobe's enterprise plans.

Do you think DocuSign CLM delivers good value for the price?

Yes

Are you happy with DocuSign CLM's feature set?

Yes

Did DocuSign CLM live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of DocuSign CLM go as expected?

Yes

Would you buy DocuSign CLM again?

Yes

Best use :
- Employee agreements/offer letters, especially during the pandemic.
- Policy amendments and legal obligations.
- New joiners training completion.

Less appropriate :
- Either adapt fully or disregard.
-Dont use for partial agreements.
- Avoid using where government authorities are involved as they don't consider it as legal.
- Email aliases do not work with DocuSign.