Donor Perfect is second to none in the donor management software field.
November 18, 2016

Donor Perfect is second to none in the donor management software field.

Cara Meskill | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with DonorPerfect

DonorPerfect is the best donor management software in the industry. The customer support is second to none and the partnerships they have with other providers allows for seamless integration. The software allows for easy management of donations and donors. With add-ons like DonorSearch you will not be disappointed.

Pros

  • Customer Service is only a phone call away. They will walk you through a problem resolution then send you notes on how to do it again in the future.
  • Add-on options for other common services give you options to fully manage your entire workload.

Cons

  • We are a high school and unfortunately since it is a donor management software there are times where we are still in need of alumni management functions.
  • DonorPerfect is a cost effective product, the add-on options allow you to determine what processes are needed for your office.
DonorPerfect has the best customer service in the industry. In addition, they are consistently making improvements. One of the best things they provide is the ability for users to submit suggestions and other users can vote on them. Based on the votes, DonorPerfect makes the improvements. They use their customers in the prioritizing of fixes.

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