Friendly, Mobile and Versatile Database for English Language
Updated March 27, 2017

Friendly, Mobile and Versatile Database for English Language

Donald Larson | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with DonorPerfect

DonorPerfect is being used across the whole organization. It allows each department to individually customize the processing of donor data.

For those departments which have people who are comfortable with SQL or are adept at using the filter design tools, Donorperfect provides often design shared filters which the other departments can easily access and use. The advantages of online access to shared information is most advantageous and benefits the whole organization.
  • DonorPerfect has responded to bugs in the online software with patches which makes software use easier.
  • DonorPerfect permits data filter sharing among different departments in the same organization which not only benefits each department but the whole organization.
  • DonorPerfect easily allows data analysis. This is most beneficial in better targeting of donors.
  • The only area of which I am aware that DonorPefect has room for improvement is in its handling of data that includes extended ASCII characters necessary for the Spanish language and Hispanic names. When accents (á, é, í, ó, ú), tildes (ñ, Ñ) and special punctuation characters (¡, ¿) are used in the database, there are consequences. Since the majority of the departments in our organization deal exclusively with Hispanics, this becomes an issue.
  • At this point in time, any positive or negative impact on ROI that our department has noticed has not been attributable to DonorPerfect but rather to marketing and public relations efforts on the part of our staff. Should a campaign be launched by the administration of our department to better target donors using DonorPerfect this might cause a positive impact on the ROI attributable to DonorPerfect.
DonorPerfect is specifically adapted to nonprofit donor constituent management which makes it more easily used by the staff of our organization.
I would recommend DonorPerfect without hesitation to non-profit organizations that deal with English speaking donors only.

I would recommend DonorPerfect with reservations to non-profit organizations that deal with Spanish speaking donors.

Using DonorPerfect

20 - Radio Station Managers
Radio Engineers
Information Technologists
Business Managers
1 - The best support for our organization is provided by someone who knows Spanish and the Spanish culture, is familiar with SQL, is familiar with databases and is familiar with networking over the Internet.
  • Receipting the donors
  • Massaging the donor data
  • Mass mailings
  • A series of mass mailings that targeted market research of various groups of donors.
  • DonorPerfect lends itself to targeting donors who have email addresses and doing special promotions among this group of donors. This is an area that will not only be more cost effective but product as well.
DonorPerfect has proved itself to be very beneficial and any change would not be warranted.

Evaluating DonorPerfect and Competitors

Yes - Microsoft Access was replaced by DonorPerfect. DonorPerfect was more mobile and friendlier. It is specifically adapted to nonprofit constituent relationship management which probably was the primary reason for replacing Microsoft Access with DonorPerfect. The online tutorials and support were very helpful to the staff who are using DonorPerfect. It became the organizational database 5 years ago.
  • Price
  • Product Features
  • Product Usability
  • Analyst Reports
  • Third-party Reviews
The single most important factor in the decision was product features that were adapted to nonprofit constituent management.
The evaluation would not change. The organization was aware of the language limitations of the database before it was purchased.

DonorPerfect Implementation

Yes - Partial changeover followed by complete changeover.
Change management was a big part of the implementation and was well-handled - A change manager that interfaces well with the people in an organization is very important.
  • Adjusting to the language limitations of DonorPerfect with "work-arounds".

Using DonorPerfect

I like the versatility available in the selection filters.
Like to use
Relatively simple
Easy to use
Technical support not required
Well integrated
Quick to learn
Feel confident using
  • I like the use of SQL in the Selection Filters to give maximum versatility in massaging the data.
  • I like the ability to save export templates for later use when there are a fair number of templates that are in use.