Overall Satisfaction with DonorPerfect
DonorPerfect is used across the whole organization whether I pull a report or they look it up themselves. DonorPerfect is used to target sponsors and volunteers for events. The financial reports are used to reconcile financials. Other reports are used to help with projections for the future and trends from the past.
- Customer Support.
- Updating software to make more user-friendly.
- Asks for suggestions and implements from users more frequently.
- Sometimes when I chose not to call for help reports don't work.
- Sometimes reports just can't be done due to the intricate details my board needs.
- Return of investment is measurable when you use the program in its full capacity.
- Overall it has been positive for us.
I've always used DonorPerfect and wouldn't go anywhere else.