A+ for DonorPerfect!
February 19, 2020

A+ for DonorPerfect!

Linda Osborn | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with DonorPerfect

We primarily use DP for tracking and thanking all donations that come through the organization, for mail merges of all newsletters, annual reports, and appeal letters that go out, and for all sorts of reports that are generated to use at board meetings, etc.

Pros

  • Their support services team is the best I have ever encountered.
  • They continue to add new reports and new technology, always improving the software.
  • Less time is spent trying to report manually.
  • Huge time saving impact on thanking donors.
The only other software we ever used went out of business which prompted us to look into what else was out there!
DonorPerfect is by far the best company ever as far as their support goes. You get a live person every time you call in and they never make you feel stupid. They are friendly, courteous and extremely knowledgeable in the product. In addition, you receive a report after the phone call with your question and the answer! It's a wonderful thing!!

Do you think DonorPerfect delivers good value for the price?

Yes

Are you happy with DonorPerfect's feature set?

Yes

Did DonorPerfect live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of DonorPerfect go as expected?

Yes

Would you buy DonorPerfect again?

Yes

DP is wonderful for keeping track of all donations and thanking donors directly through the system.
In addition, the reports we are able to generate are excellent.

Comments

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