Item: DonorPerfect
Rating: 9
Author: Verified User

Overall Satisfaction with DonorPerfect

Use Cases and Deployment Scope

I can't say enough good things about DonorPerfect's Customer Support and Training. I learned a lot from the webinars available, and whenever I call support, the staff is always knowledgeable, professional, and patient. I've used other fundraising database software programs, and this is the best.

Pros and Cons

Pros

They patiently walk me through the steps needed to resolve my problem.
They are very patient and answer all of my questions.
I rarely wait more than 2 minutes to speak to someone in Customer Support.

Cons

I wish there was another download instead of CSV. My computer doesn't like to save documents in CSV, so it always takes time to either save them or change the format.
I wish the Moves Management more closely followed the format developed by the Veritus Group.