Dovetail is an essential software in my workflow

We use Dovetail mostly for qualitative analysis of research completed by user researchers, UX designers, and marketing researchers. We bring all our insights together there to continue to build upon our learnings to make our products better for our customers and their users. We analyze interviews, diary studies, survey responses, and more in Dovetail.

Dovetail's AI features have helped speed up analysis in some ways. For example, after it learns your codebook (over time) it offers pretty good recommendations on which codes / tags to use in an interview. For global tagboards this is great, for project based ones it takes several interviews for it to learn.

Summarizing open text survey responses is super helpful to get the gist of a theme to help give an overarching summary in reporting on survey results.

Dovetail has helped researchers bring all their qualitative data into one location to link and grow their knowledge. We currently don't have product managers in the tool, but expanding out to those users would increase the impact and engagement of other teams in the organization. It provides a great resource to store research insights to catalogue them and make them searchable.