Dropbox, Business' New Paradox
December 21, 2023

Dropbox, Business' New Paradox

Cindy Burgener, MBA | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Dropbox

Dropbox Business is used on literally second by second, minute by minute, hour by hour, etc. As the Founder, CEO, and Integrated Logistics & Solutions Director for TriState Events Dropbox Business is our life source for capturing the work and integrity of our employees who telework as it captures each log in and activity NOT ONLY for those who telework BUT ALSO for EVERY single file share that occurs in and out of our company with noncompany affiliates and intercompany "safe" recipients. Dropbox Business permits our firm/company to set expiration on files shared outside the company when sharing with noncompany participants. This ensures we maintain integrity of our confidential data. Dropbox Business encryption techniques works perfectly with our needs whereas as we progress with our growth into 2024 we would like to work with Dropbox team to be able to create a partnership of having our Vendor Registration Contracts that we already have designed and approved by our attorney, currently found in only a fillable pdf on our website, thus converted to an online submission only whereas the client has the ability to click submit, and the file is automatically saved in Dropbox Business eliminating the need for the end user to download and send to us in an attachment via email. In addition, we would like to also include a payment link which prevents submission without payment being included. Dropbox Business has many more tools available. It would be awesome to have a high level bulleted "Here's What We Offer" when opening Dropbox Business." Businesses who are looking for clear tracking of productivity among employees while protecting documents and managing who has access to what data then Dropbox Business is definitely their destiny. With all access points controlled by the Admin, Dropbox Business also permits Admin to provide access license to such people outside the org like the companies CPA, Attorney, while assigning those individuals their own folder as well. This is very helpful and reduces and/or eliminates email clutter as well.
  • Capture activity reports of license users (all activity across Dropbox, shared data in and out of Dropbox).
  • Reports of data files shared with nonlicensed or out of the firm individuals.
  • Data encryption, security protocols for the business, BRAVO! Job Well Done!
  • Permits secure partnership across its platforms with additional software gurus such as Adobe, Microsoft. As a Beta Tester and ProDeveloper for MS, Adobe, and Host-Server on GoDaddy this ability is phenomenal which makes my job as a developer using various platforms wordpress, webbuilder, WIX, etc much more user-friendly when pulling down files.
  • Removing and adding new licenses.
  • Scanning lost or recovering data, cleaning data.
  • Oh my, Dropbox Business is and must be the most user-friendly cloud based option for uploading, downloading and moving multiple small, medium, and even large files internally and even externally!
  • No matter what file format... Dropbox Business will communicate to you what you need! Communication is key with any software! Love at first site! Dropbox Business, you had me at "Happy Dropboxing!"
  • For Businesses who create their own contracts with their legal firms, provide more user-friendly instructions how to use Dropbox "Link" system to be able to embed these onto the end users website if there is desired destination such as ours, whereas the aforementioned we would be able to then form a submit button and provide a payment button. If they do not pay then it will not submit. Providing these types of instructions with the add-ons of new service plans would only increase revenue for Dropbox and potentially a new revenue stream. Maybe even offer tutorials for redevelopers who desire to learn this aspect of DropBox. Why not? Again it added revenue, what company is not always seeking ways to build into its business plan new revenue streams.
  • New ways to suspend users without being charged for things like if the employee has been suspended without pay etc... things like this are a positive for the small business sector.
  • Offer annual contracts, however they can pay monthly with small interest connect with Adobe Admin to see how they do it. I believe they offer that type of program. Penalty applies if they cancel before the year is up.
  • Offer referral programs to long term clients... Bring Dropbox Business a new client who signs a year contract even if they pay monthly receive 25% of your annual contract even if you pay monthly.
  • Dropbox Business has provided our business the ability to offer 100% telework to employees, in our industry this was not even an option previously, not at all. Thus, what does this mean? As CEO, it permits me to, well work remotely...anywhere and anytime. Real work, real figures, real time!
  • After we began using Dropbox Business last year, implementing and merging our 77+ databases of organically built databases totally over 7,300+ vendors for the annual and one off event branding hosted throughout each year. Those databases are now being merged together into one chronologically categorized database within Dropbox and has enabled us to produce better email and text marketing strategies gaining internationally attention increasing ROI within a two year period of 15%.
  • Those same enhanced databases and file storage within Dropbox Business is began being used last year for our events throughout the year which have been experiencing YOY average growth of 20%. We expect the growth to continue with even more events to begin and continue YOY.
  • With the continuation and therefore of Dropbox Business, our goal is to conduct a complete review of our resources and process as we progress into 2024 to begin a full automation process utilizing all of the tools at our disposal within Dropbox Business to eliminate redundancies in our processes. This should permit the hiring of additional staff as we move into our next phase for a new client's expansion of 50 acres to an AirBnB, Event/Wedding Venue, Equestrian Rail Trail with Kentucky Thoroughbreds... with 10 camp sites as well and two stages for concerts and vendors. Excited for 2024.

Do you think Dropbox Business delivers good value for the price?

Yes

Are you happy with Dropbox Business's feature set?

Yes

Did Dropbox Business live up to sales and marketing promises?

Yes

Did implementation of Dropbox Business go as expected?

Yes

Would you buy Dropbox Business again?

Yes

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Everywhere as aforementioned it is well suited ... The largest and most appropriate... A business can never ever have too many locations of its data stored. This option allows my company to have our data stored in one location and everyone works it in real time whereas the updates go in "Real time" no matter who is working that file. This is the most awesome trick of the entire program not to mention that I can see everything that Bobbiesue is working on out west at the same time pull another activity report to see if indeed Peggy logged in for work from home at 2p yesterday as she stated she did. Its a check and balance for small businesses such as ours that runs on the honor system for telework employees. At this time, there just is not any less appropriate!

Dropbox Business Feature Ratings

Versioning
10
Video files
10
Audio files
10
Document collaboration
10
Access control
10
File search
10
Device sync
10
User and role management
10
File organization
10
Device management
10
Performance
10
Reliability
10
Storage Reports
10