Dropbox saves us tons of time, helps us avoid repetitive tasks
March 21, 2025

Dropbox saves us tons of time, helps us avoid repetitive tasks

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Dropbox

We use Dropbox for sharing outside of our organization. We send links and QR codes to our customers - the advantage is that they can open Dropbox and view the folders without the necessity to own an Dropbox account. If this wasn't possible, it would be a deal breaker. (OneDrive and Google Drive force users to have an account, in order to be browsing the whole folders and subfolders.) That's why we use Dropbox

Pros

  • Ability to share structured folders and subfolders without forcing the recipient to own a Dropbox account
  • The syncing is great
  • The screenshot automatically saved to Dropbox and proving a link, that's awesome! Unfortunately, I read it will be taken away, very sad...

Cons

  • Recipients are bombarded with request to set up account (yes, they can chose "open in web"), however, it's sometimes confusing for some people. Also, it constantly offers to use Google Account to sign into the app. It's very annoying...
  • Ability to have files sitting on Dropbox and shared with our customers, it saves a ton of time. That's why it's really essential for us to use Dropbox. It's really a game changer. Instead of repetitive questions from the customer - we create a FAQ and place it on Dropbox... etc.
external sharing, amazing. internal - OneDrive is better. 2 GB is too small so then every body in the organization would have to have an account. OneDrive doesn't force everyone to keep the files on their drive, just a shortcut - so it doesn't take the paid space.

Do you think Dropbox delivers good value for the price?

Yes

Are you happy with Dropbox's feature set?

Yes

Did Dropbox live up to sales and marketing promises?

Yes

Did implementation of Dropbox go as expected?

Yes

Would you buy Dropbox again?

Yes

As described previously. External sharing - it beats everybody. Internal sharing - not good. Everybody using the app has to pay for an account if it exceeds 2 GB... it becomes unusable. I don't recall how it was exactly, but we've hit this limitations and that lead us to stop using Dropbox for internal file sharing. We use OneDrive.

Dropbox Feature Ratings

File Sharing & Management
10.0
Versioning
Not Rated
Video files
10
Audio files
Not Rated
Document collaboration
Not Rated
Access control
Not Rated
File search
Not Rated
Device sync
10
Cloud Storage Security & Administration
Not Rated
User and role management
Not Rated
File organization
Not Rated
Device management
Not Rated
Cloud Storage Platform
10.0
Performance
10
Reliability
10
Storage Reports
Not Rated

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