Item: Dropbox Business
Rating: 7
Author: Verified User

Use Cases and Deployment Scope

I need to share files with a number of collaborators outside my organization and that's what we mainly use it for. We need it for very large files depicting contemporary fine artwork. We work with museums and very high end collectors. We don't have lots of departments, only one, and we all work remotely. We were working remotely before the pandemic.

Pros and Cons

I like that I know where items will be when I download them. With other services, sometimes I don't know where the downloads go.
I like the option to be able to have everything online only in case I need to save room on my laptop.
I like the option to have real-time syncing between my desktop and the folders in Dropbox.

I deeply dislike the navigation. I find it very clunky and hard and not intuitive. A few years ago Dropbox redesigned its navigation and I'm frequently at a loss to figure out where to access the option I need.
It should be quicker and easier to figure out how to send a file. I wish I could do that from the drop-down menu in my taskbar under the Dropbox logo.
I wish I had the option under the same drop-down menu in my taskbar under the Dropbox logo to go to where the files are on my laptop, which I find much easier to navigate.

Most Important Features

Sending large files.
Ability to sync with local files/ or to NOT sync with local files and keep all in the cloud to save space, as our space needs change.
Ability to organize files and work with them remotely.

Return on Investment

Saved our lives when one of our computers was running low on memory before we were able to replace it.
Sped up our process around file sharing.
Saved time via organization and search.

Alternatives Considered

WeTransfer, Apple iCloud and Adobe Marketing Cloud

None of the above have all the functionality that Dropbox Business has.

Key Insights

Do you think Dropbox Business delivers good value for the price?

Yes

Are you happy with Dropbox Business's feature set?

Yes

Did Dropbox Business live up to sales and marketing promises?

Yes

Did implementation of Dropbox Business go as expected?

Yes

Would you buy Dropbox Business again?

Yes

Other Software Used

Smartsheet, Notion

Likelihood to Recommend

We love using it to manage large files. We don't use it so much for collaboration, but that's not quite where our needs lie. We don't use the collaborative spaces, or the work spaces, so I'm not sure our opinion is best for that functionality. Dropbox also works well as a way to send large files but also as a way to manage them and keep them in the cloud. It's really the main tool we use for those purposes.

Dropbox Business gets it done for us, despite clunky navigation

Overall Satisfaction with Dropbox Business