HIGHLY Recommended!
December 11, 2022

HIGHLY Recommended!

Kymeina Lucero | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Dropbox Sign

We went to DropBox Sign-formerly HelloSign, about a year ago-looking to get away from the pricey changes DocuSign was making, and we could not be more pleased! It has been used by all our staff for over a year, and I have only had to request support ONCE! That is huge in a business that relies on digital signatures to complete many loan details and tasks- I recommend DropBox Sign to anyone who uses digital signatures at all!

Pros

  • It is easily accesssible-even if you don't have an account(like some of our clients).
  • Dropbox Sign is very user friendly and easy to navigate.
  • pricing is great for our little company!
  • Only 1 support ticket in a YEAR.

Cons

  • I dont have any...
  • NA
  • NA
  • Ease in getting client signatures.
  • Price was a positive point.
Clients never complained about using this interface, and it was very easy for our older clients to navigate and complete the task.
I think it would be a great option-we. Just don't use it too often.
Much better pricing than we had at DocuSign-and have not had an increase in pricing like the "Other" companies like to do! Plus, our clients like the DropBox Sign interface much better-more user friendly, especially for our older and less tech-savvy clients!

Do you think Dropbox Sign delivers good value for the price?

Yes

Are you happy with Dropbox Sign's feature set?

Yes

Did Dropbox Sign live up to sales and marketing promises?

Yes

Did implementation of Dropbox Sign go as expected?

Yes

Would you buy Dropbox Sign again?

Yes

Has been easy to use with our clients that are not so tech savy-wasy to follow and navigate, and you do not need to create an account to sign the documents!

Comments

  • Jessica Day | TrustRadius Reviewer
    Thanks so much for taking the time to share your experience, Kymeina. It makes a difference to folks who are new to eSignature! Thank you again!

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