#1 most frequent
United States of America
87.1%237 installations of 272
What is BombBomb?
BombBomb in Colorado Springs offers a video messaging and marketing platform to accelerate and personalize sales processes. The video, which integrates with Gmail, Salesforce, and Outlook, provides open tracking and video response capabilities, reminder and notifications, reusable text for sales emails, and content library custom branded content for integration with emails.
Categories & Use Cases
Videos
Who Buys & Uses BombBomb
#2 most frequent
Canada
6.6%18 installations of 272
#3 most frequent
United Kingdom of Great Britain and Northern Ireland
2.9%8 installations of 272
BombBomb has been the bomb.com for our Customer Service, Sales and Marketing teams!
Pros
- User-friendly
- Customization
- Integration
Cons
- Some issues with Outlook
Return on Investment
- Our email response rates have improved significantly in the Sales department.
Alternatives Considered
Hippo Video
Other Software Used
Nutshell CRM, monday.com, Constant Contact
Useful for numerous reasons, but primarily customized video emails
Use Cases and Deployment Scope
We utilize BombBomb to send mass emails to our entire list of independent contractors to keep them up to date on important office events, trainings, and notices. This includes Weekly Office Newsletters. On an individual level we also utilize the video email feature (especially with screen record) to answer individual agent questions in a more personalized way. This really helps with our retention and saves time for our staff.
Pros
- Mass email
- Video email
- Personalized email
Cons
- Contact lists can be difficult to maintain
- Accidental unsubscribes can quickly put a black mark on your record
- In my experience, they act like we are criminals when people unsubscribe from us
Return on Investment
- Easily can share info with a large staff of people
- Better retention from better office knowledge of available programs
- Difficulty trying to manage the unsubscribe to keep from getting flagged by BombBomb
Alternatives Considered
Brevo
Other Software Used
Hootsuite
BombBomb video can be worth it
Pros
- Track emails
- Email videos
- Get email engagement
- Increase empathy
Cons
- Videos not timing out/failing to upload
Return on Investment
- Got responses from cold emails
- Received positive feedback
Alternatives Considered
Loom
BombBomb is the Perfect Sales and Recruiting Tool
Pros
- Video personalization
- Easy to understand UI
- Tracking analytics
- Customer support
- New development of cool features
Cons
- I love the platform and it has exceeded my expectations.
Return on Investment
- BombBomb has brought me four great clients since March (~4 months).
- Those new clients yielded 6 engineering placements for our firm so far.
- Better prospect interaction, laying the groundwork for attaining more clients down the road.
Alternatives Considered
Loom, Hippo Video, Vidyard and Yesware
Honest & Positive Opinion on BombBomb
Pros
- BombBomb breaks the monotony of traditional email.
- BombBomb strengthens the connection with your clients/prospects.
- BombBomb elevates your brand personality.
Cons
- We've found it's better with existing relationships than as an outbound campaign.
- Deliverability - We serve markets that might be a little more strict with regards to deliverability.
- Chrome extension - it was awful and took up so much of the inbox that we've uninstalled it completely.
Return on Investment
- It's helped elevate our Brand -- keeps clients and prospects excited about our product and team.
- We've had a neutral experience with outbound campaigns.
Other Software Used
Slack, HubSpot CRM, Appcues
