Overall Satisfaction with Dundas BI
I'm unaware of the number of users we have that view our dashboards created in BI. We have a few developers in our team for which BI is involved in their daily work. Dundas BI allows the sales (business) side to view data in a easy to digest format that is visually appealing.
- It's a robust platform that has a lot of versatility for your average user.
- It has powerful developer tools for creating dashboards.
- There's been some feature requests I've made, however they are recent so I'm unaware where they will go.
- There needs to be more documentation for developers.
Dundas BI Feature Ratings
Dundas BI Support
Pros | Cons |
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Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed No escalation required Support understands my problem | Difficult to get immediate help Slow Initial Response |
Yes - It was resolved and pushed out in the next hotfix release roughly a month or so later.