Honest review, there are parts of Dundas BI I haven't touched so I did not review those parts.
March 11, 2016

Honest review, there are parts of Dundas BI I haven't touched so I did not review those parts.

Cody Flood | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Dundas BI

I'm unaware of the number of users we have that view our dashboards created in BI. We have a few developers in our team for which BI is involved in their daily work. Dundas BI allows the sales (business) side to view data in a easy to digest format that is visually appealing.

Pros

  • It's a robust platform that has a lot of versatility for your average user.
  • It has powerful developer tools for creating dashboards.

Cons

  • There's been some feature requests I've made, however they are recent so I'm unaware where they will go.
  • There needs to be more documentation for developers.

Logi Symphony Feature Ratings

BI Platform ()
Not Rated
Supported Data Sources ()
Not Rated
9.0
Pixel Perfect reports
Not Rated
Customizable dashboards
9
Report Formatting Templates
Not Rated
8.0
Drill-down analysis
8
Formatting capabilities
7
Integration with R or other statistical packages
Not Rated
Report sharing and collaboration
9
10.0
Publish to Web
10
Publish to PDF
Not Rated
Report Versioning
10
Report Delivery Scheduling
Not Rated
8.0
Pre-built visualization formats (heatmaps, scatter plots etc.)
8
Location Analytics / Geographic Visualization
Not Rated
Predictive Analytics
Not Rated
10.0
Multi-User Support (named login)
Not Rated
Role-Based Security Model
10
Multiple Access Permission Levels (Create, Read, Delete)
Not Rated
8.0
Responsive Design for Web Access
8
Dashboard / Report / Visualization Interactivity on Mobile
8
Application Program Interfaces (APIs) / Embedding ()
Not Rated

Dundas BI Support

They're pretty good aside from some delay in responding. Some issues can take a while to resolve depending on the complexity.
ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Support understands my problem
Difficult to get immediate help
Slow Initial Response
Yes - It was resolved and pushed out in the next hotfix release roughly a month or so later.

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