Easy and user-friendly MFA

Our IT department implemented Duo Security for the entire company shortly after the pandemic started. It adds another layer of security and safeguards our network, while being super user-friendly. I was initially hesitant of having another login and thought it may be cumbersome but I quickly got used to it. The app was super easy to install and use.

As so many of our employees are working remotely and accessing our network from various devices, MFA is critically essential. Since its implementation, I’m more confident about the security of accessing our data via Duo. I also think it’s a great way for my company to track the employees’ access. I’m not aware of any data breaches and hope it stays that way.

I was not part of the planning but after it was implemented and as an individual user, I found the Duo app to be a bit tedious and even annoying at first. However, I understood the security risks we would have to face otherwise, and after a while, I got used to doing multiple authentications.

My company was already using Webex meetings regularly. So, it was not a new tool we had implement and it made the transition to hybrid work more seamless. The Duo app, on the other hand, was being used something new to me but it quickly became more common after the pandemic and in the current hybrid environment.

I personally experienced the convenience of using the Webex meetings and the sense of security of using the Duo integration. Based on my interactions with my colleagues and clients, I sensed that many of them felt the same way. In fact, some of my clients required us to implement two-factor authentications and/or asked to use Webex over other platforms, so I appreciated these tools were already implemented at my work.

You can’t put a price on the value of having a reliable cyber security measure in place. One easy step of using a user-friendly app to assure my company assure that no one outside of our organization can access our data is invaluable.

Keeping their employees up to date with current trends of cyber security thread. Also, mandatory training is essential, so everyone is reminded of cyber security threats and know how to avoid them.

I was not involved in the decision making process but would suggest the team to read the reviews on TrustRadius.

I have never had any issues using Duo, so never needed any support. I think that’s a sign of [an] exceptional product.

I’m not sure because I was not involved in the purchasing process. I also never contacted Duo’s support.