Easy and user-friendly MFA
Updated July 05, 2022

Easy and user-friendly MFA

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Cisco Secure Access by Duo

Our IT department implemented Duo Security for the entire company shortly after the pandemic started. It adds another layer of security and safeguards our network, while being super user-friendly. I was initially hesitant of having another login and thought it may be cumbersome but I quickly got used to it. The app was super easy to install and use.
  • Added security
  • User-friendly
  • Easy installation
  • I can’t think of any. I think it’s great the way it is.
  • I was not involved in the purchasing, so no input on ROI, but it’s a good safeguard and peace of mind which is hard to put a price tag [on].
As a user, it was easy to install and to use. Our IT department sent a detailed instruction, not sure if it was provided by Duo or they created their own, but that was also easy to follow and helpful. Other MFAs I have use send verification emails/texts, but I much prefer Duo’s way.
As so many of our employees are working remotely and accessing our network from various devices, MFA is critically essential. Since its implementation, I’m more confident about the security of accessing our data via Duo. I also think it’s a great way for my company to track the employees’ access.
I’m not aware of any data breaches and hope it stays that way.
Not applicable as I have never contacted their support team.
I have never had any issues using Duo, so never needed any support. I think that’s a sign of [an] exceptional product.
As previously mentioned, I have used email/text verifications but that requires typing or copying/pasting. Duo is much simpler. Since I wasn’t involved in the purchasing process, I don’t know what other products were considered, but I’m glad my company went with Duo.

Do you think Cisco Duo delivers good value for the price?

Not sure

Are you happy with Cisco Duo's feature set?


Did Cisco Duo live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Cisco Duo go as expected?

I wasn't involved with the implementation phase

Would you buy Cisco Duo again?


I think Duo Security is suited for any organizations, period. We hear in the news almost daily where someone fell victim to a cyber-attack with a ransom. You can never be too careful or take cyber security issues lightly, especially so many people are still (and continue to be) working remotely. My husband works at a community college and they also use Duo Security, so it’s not just for corporations.

Resilience and Reliability

You can’t put a price on the value of having a reliable cyber security measure in place. One easy step of using a user-friendly app to assure my company assure that no one outside of our organization can access our data is invaluable.
Keeping their employees up to date with current trends of cyber security thread. Also, mandatory training is essential, so everyone is reminded of cyber security threats and know how to avoid them.
I’m not involved in the decision making process, but as a user, I’m happy with Duo.
As a user, it was very easy. I just downloaded the app and a quick registration.
I’ve never experienced any issues. It works like a charm every time.
It’s very seamless getting an approval from the Duo app and accessing our internal database.

Using Cisco Secure Access by Duo

100 - Programming, accounting, training and also the management.
7 - Our system info team handles everything from the hardware to software support.
  • Tracking employees’ access to the company’s database.
  • I can’t think of one.

Evaluating Cisco Secure Access by Duo and Competitors

  • Price
  • Product Features
  • Product Usability
  • Product Reputation
  • Prior Experience with the Product
I was not involved in the purchasing process but if I were, these are all important factors.
I was not involved in the decision making process but would suggest the team to read the reviews on TrustRadius.

Cisco Secure Access by Duo Support

I’m not sure because I was not involved in the purchasing process. I also never contacted Duo’s support.

Using Cisco Secure Access by Duo

Like to use
Relatively simple
Easy to use
Technical support not required
Well integrated
Quick to learn
Feel confident using
  • Very intuitive app
  • Fast approval process
Yes - Very well and never had any issues.