Overall great personalization tool
November 13, 2019

Overall great personalization tool

Fabio Benvegnù | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Dynamic Yield

We are using Dynamic Yield mainly for managing notifications, personalised content and events, page customization and A/B Testing. Dynamic Yield allows us to test new features quickly without having to involve our developers team. It's used by different teams within the marketing department, in small measure also by the content team.
  • Quick to implement and roll out
  • Intuitive user interface
  • Features packed and several ready to use templates
  • Account Management and Support Team are exceptional
  • Light onboarding process and a lot of resources and learning material
  • Report should be more flexible
  • The preview feature is not 100% accurate
  • User interface not yet fully stable
  • Whole campaigns cannot be paused or taken offline
  • Allows for efficient work between teams
  • Workload and resources optimized
Our Customer Success Manager proactively analyzes our situation, produces insightful reports and suggestions on how to further improve our performance and even provides inspirations and ideas on how to fully exploit the potential of this tool.

Do you think Dynamic Yield delivers good value for the price?

Not sure

Are you happy with Dynamic Yield's feature set?

Yes

Did Dynamic Yield live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Dynamic Yield go as expected?

Yes

Would you buy Dynamic Yield again?

Yes

Dynamic Yield is well suited for teams that wish to be able to run tests and roll out ideas quickly and in a flexible way, without needing much technical know how. Dynamic Yield is not intended as a pure content tool, it works well for small page edit but should not replace a CMS tool.