Dynatrace platform - all in one monitoring solution!
January 31, 2019

Dynatrace platform - all in one monitoring solution!

Kristel Pugh | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Dynatrace

We use Dynatrace throughout our DevOps cycle from build & test, performance testing, UEM, Application troubleshooting & problem triage, and export to Splunk & Tableau for reporting.

Pros

  • Performance and full stack analytics
  • Problem triage and deep dive analysis
  • Alert & quickly identify problems and root cause

Cons

  • The licensing model is giving my management heart burn. As a long time AppMon customer, we shouldn’t have to re-buy our investment in order to move to the new Dynatrace platform.
  • Tech support continues to be condescending and unhelpful. They don’t read the tickets and then re-ask for information we already provided.
  • Positive -- application performance improved drastically! We can see where the issues are and fix them.
  • Quickly identify production issues and resolve them quickly.
  • Improved QA performance testing.
We evaluated New Relic and AppDynamics but it’s clear who the winner here is!
Dynatrace continues to grow and lead in their industry. The software is solid, not bug ridden. The sales, marketing, Exec, and PS staff are exceptional. The feature set continues to be ahead of the curve. Great work, keep it up!

Dynatrace Feature Ratings

Comments

More Reviews of Dynatrace

  1. Home
  2. Observability Tools
  3. Dynatrace Reviews
  4. User Review of Dynatrace