A new level of Enterprise Monitoring.
February 06, 2020

A new level of Enterprise Monitoring.

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Dynatrace

Dynatrace is being used across multiple areas as part of an enterprise monitoring platform. It is being used to provide insights into application performance and end user experience. Dynatrace is being used to support monitoring on legacy, PaaS and cloud applications covering multiple technology stacks. It provides insights into applications and allows for service mapping and technology integrations.

Pros

  • Ease of Deployment
  • Real User Experience

Cons

  • User Access Management
  • API data extraction
  • Mean time to restore
  • Identifying problems earlier
Dynatrace is easier to roll out at scale, has significantly less configuration requirements and can detect more technologies out of the box with minimal implementation requirements. Implementing RUM is significantly easier in Dynatrace with auto injection to most technology. Implementing on older & complex technology stacks is a breeze with Dynatrace due to its auto detection capabilities. APIs are not as easy to use in Dynatrace as they are in New Relic.
Dynatrace offers a few different varieties of support. Premium support is very good and offers you more options than standard web support. Although if you have strong users that are familiar with the product, standard support is generally fine.

Do you think Dynatrace delivers good value for the price?

Yes

Are you happy with Dynatrace's feature set?

Yes

Did Dynatrace live up to sales and marketing promises?

Yes

Did implementation of Dynatrace go as expected?

No

Would you buy Dynatrace again?

Yes

Dynatrace is well suited across multiple technology stacks ranging from Solaris, Linux, Windows, OpenShift, GCP, AWS, Azure. It also is great at detecting legacy platforms that use obscure or older technologies and automatically identifying and instrumenting these applications. Implementing real user experience is a breeze as Dynatrace has the ability to auto inject on almost every platform & technology type.

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