amazing product; amazing support
February 06, 2020

amazing product; amazing support

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Dynatrace

We use Dynatrace to monitor our complex application infrastructure. Its job is to monitor the baseline and alert us when there are deviations, and alert us with useful data-points so that our tech staff can attend to it. Being a technology company, this is at the heart of the operation. The tool is implemented and used mostly by the DevOps and Ops teams. The Development and QA groups are users of the tool as well. They use the tool extensively in their Dev activities, such as performance monitoring during development and testing. We also use it for error monitoring and comparing between builds in Dev.
  • Deployment - it's automatic
  • Application server identification / tagging - minimal human intervention
  • Crash analytics for mobile apps
  • Mobile app performance
  • Timely alerting; so we can be proactive
  • Performance test analytics; so we can save engineer time
Dynatrace goes beyond expectations.
Extremely timely responses. Friendly staff. Knows what they are talking about. Relevant and useful examples/use cases given.

Do you think Dynatrace delivers good value for the price?

Yes

Are you happy with Dynatrace's feature set?

Yes

Did Dynatrace live up to sales and marketing promises?

Yes

Did implementation of Dynatrace go as expected?

Yes

Would you buy Dynatrace again?

Yes

Application infrastructure is rather complex; it is not feasible to monitor things manually. Performance problems costs are high and damages company reputation. Agile development - a large number of deployments into Prod.

Dynatrace Feature Ratings