Dynatrace: better than doing it all yourself with Zipkin and open tracing
February 06, 2020

Dynatrace: better than doing it all yourself with Zipkin and open tracing

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Dynatrace

Dynatrace is being used at an enterprise level, as well as within select departments. We use it for APM, root cause, user experience, as well as democratization of data. Dynatrace's UEM and RUM help us understand our users. Finally, Dynatrace helps enable automation of things that you wouldn't normally be able to automate due to lack of information.

Pros

  • User experience management - Dynatrace allows you to see what real people do.
  • PurePath/stitching- without Dynatrace, one would have to code stitching via open tracing, which is a lot of work.

Cons

  • User experience of the product - it's a very clicky web UI.
  • Clarity around licencing (for AppMon).
  • Democratization of data.
  • Visibility and clarity.
Dynatrace is unique in that it auto discovers, and actually has an AI engine, instead of just a stats engine. They also support technologies better than other competitors. Finally they have a can-do, innovative attitude.
I gave this a high rating as it does beat its competitors. I find their roadmap innovative. Finally I do think they do things in a very forward thinking way - for example, they make it easy to automate things.

Do you think Dynatrace delivers good value for the price?

Yes

Are you happy with Dynatrace's feature set?

Yes

Did Dynatrace live up to sales and marketing promises?

Yes

Did implementation of Dynatrace go as expected?

Yes

Would you buy Dynatrace again?

Yes

Dynatrace is well suited for environments where technologies fit with their support matrix - which is just about everything. I'd recommend Dynatrace for large, technologically diverse environments where visibility is important. Dynatrace is unique as it auto discovers things so it enables democratization of data as well as visibility.

I wouldn't recommend Dynatrace for tiny environments as it may not be cost effective.

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