Item: Dynatrace
Rating: 8
Author: Verified User

Use Cases and Deployment Scope

Currently, Dynatrace is being used by multiple lines of business to provide telemetry, monitoring, and alerting for internal applications.

Pros and Cons

Ability to gather telemetry for a multitude of technologies
Smartly organizing data in its user interface

Not all AppMon functionality has been ported over to new product, causing confusion
API is still feature incomplete

Return on Investment

Reduction in mean time to repair
Visiblity where there wasn't for telemetry

Alternatives Considered

AppDynamics

Dynatrace provided better technology support and AI operations than AppDynamics.

We have three guardians who support us very well, but we are forced to funnel all support for our firm through them. Outside of the guardians, we are looking for advanced enterprise level expertise, which is inconsistent from the normal support channels.

Key Insights

Do you think Dynatrace delivers good value for the price?

Not sure

Are you happy with Dynatrace's feature set?

Yes

Did Dynatrace live up to sales and marketing promises?

Yes

Did implementation of Dynatrace go as expected?

Yes

Would you buy Dynatrace again?

Yes

Other Software Used

Splunk Enterprise, ServiceNow, ITRS Geneos

Likelihood to Recommend

Dynatrace is well suited for applications with appropriate volume and continuous services. Not suited for batch-style operations and other complex, disjointed scenarios.

Enterprise-level integration

Overall Satisfaction with Dynatrace