How ECW stacks up
Shane Walker, PMP | TrustRadius Reviewer
Updated April 15, 2015

How ECW stacks up

Score 8 out of 10
Vetted Review
Verified User
Review Source

Software Version

multiple versions

Overall Satisfaction with eClinicalWorks

I run an IT consulting company (VIP Clouds, LLC) in the Dallas/Fort Worth area. We support several medical practices, many of which run ECW. We help support the ECW and clinical environment.
  • Charting
  • Integration with medical devices
  • Terminal services works OK
  • Terminal services environment
  • Web browser compatibility
  • Wireless disconnects
  • Positive ROI (for support)
  • Practice Fusion,Medisoft,Athena Health,GE Centricity
Our customers had already selected ECW before we got there.
Other specialty
6-10 practitioners
What is your EHR / Practice Management Budget? How many users? Do you need medical device integration?

eClinicalWorks Feature Ratings

Real-time eligibility verification
8
Coding
8
Claims management
8
Patient billing
8
Financial Reporting
8
Rule-based scheduling
8
Automated patient check-in
8
Automated appointment reminders
8
Multi-location support
8
Calendar interface
8
Charting / document management
8
Templates
8
E-prescribing
8
Fax integration
8
Patient portal
8
Mobile/tablet support
5
Integration with other EMR and PM systems
8
Customization
7
Workflow automation
7
Role-based permission levels
9
Data backups and redundancy
8
HIPAA compliance
9
Local mode / networking failsafe
6
Task tracking
8
Specialty-specific workflows
8
Multi-office / multi-physician capabilities
7

Using eClinicalWorks

1 - We just support our customers instances of ECW.