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EClinicalWorks Review
April 04, 2017

EClinicalWorks Review

Olga Shipp | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with eClinicalWorks

  • Functionality
  • Customer Service/IT support
  • Software innovation
  • Freezes/Crashes when use certain functions.
  • When a new upgrade/update is released, it's not always fully functional.
I have not used other products like ECW.
Most appropriate - Medical field.

eClinicalWorks Feature Ratings

9.4
Real-time eligibility verification
7
Coding
10
Claims management
10
Patient billing
10
Financial Reporting
10
10.0
Rule-based scheduling
10
Automated patient check-in
10
Automated appointment reminders
10
Multi-location support
10
Calendar interface
10
Medical Inventory Management ()
Not Rated
9.9
Charting / document management
10
Templates
10
E-prescribing
10
Fax integration
10
Patient portal
10
Mobile/tablet support
10
Speech recognition
10
Integration with other EMR and PM systems
10
Customization
9
Workflow automation
10
10.0
Role-based permission levels
10
Data backups and redundancy
10
HIPAA compliance
10
Local mode / networking failsafe
10
10.0
Task tracking
10
Specialty-specific workflows
10
Multi-office / multi-physician capabilities
10