Epicor from the sales chair

We use the Epicor software for our whole organization. I have access to most modules including engineering, production, accounting, and sales. I am an outside salesman and a remote user. Using the cloud for storage was an important factor in choosing Epicor. We have had minimal downtime, far less than any other software we have used. Updates are frequent and mostly seamless. Some of our custom modules need to be fixed at each update, that is definitely a negative. We use serialized inventory and this requires separate VIN generating software, not easy for our order entry clerks. Overall pretty happy with the software.