value for money & speedy customer support- must try!
February 04, 2021

value for money & speedy customer support- must try!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with eSign Genie

It is being used for carrying out all the digital signatures for our reservations. The main business problem solved is that we do not need anymore the physical presence of the client for signing his contract.
  • quick and friendly customer support
  • user friendly interface
  • value for money
  • voiding of contracts
  • admin view
  • it significantly helped into decreased the time of paperwork completion for new business
Best thing is the customer support, super quick and friendly and the good correlation of price/product.

Do you think Foxit eSign delivers good value for the price?


Are you happy with Foxit eSign's feature set?


Did Foxit eSign live up to sales and marketing promises?


Did implementation of Foxit eSign go as expected?


Would you buy Foxit eSign again?


I would say it seems suited for most companies that are need of a digital signature tool but it might be less convenient for extremely heave workload of contracts

Evaluating eSign Genie and Competitors

  • Price
  • Product Features
we would stick to the same process over documents/user.

eSign Genie Support

they are always very quick to answer and support any request
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
we did not, we did not need to. whenever we got an issue we just connected on the website chat and the response time was phenomenal
They have always been very quick with additions or tweaks of existing users. We never faced a more complex issue which is also impressive as we have been using the software for 5 years now with no issues.