Great product for order entry
Anonymous | TrustRadius Reviewer
November 20, 2019

Great product for order entry

Score 8 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Esker

We use Esker to process sales orders from our customers. There are a couple more departments which use it for processing literature orders and correspondence. Esker has allowed us to process a higher amount of orders in a shorter amount of time.
  • Ability to cater to individual customers with use of teaching. This allows us to transition between different POs of different customers with a lower risk of error.
  • Clean order queue. This can allow us to set aside orders we may be working on with a simple flag, so there is no need for someone to jump in while someone else is working on a specific PO.
  • Simple layout allows for new reps to learn the system quickly.
  • Esker can sometimes have a slow loading time.
  • Esker has sped up our order entry and therefore limited the need for overtime.
It can sometimes take a little longer to receive an answer.

Do you think Esker delivers good value for the price?

Yes

Are you happy with Esker's feature set?

Yes

Did Esker live up to sales and marketing promises?

Yes

Did implementation of Esker go as expected?

Yes

Would you buy Esker again?

Yes

I feel Esker is well suited for companies that do a high volume of order entry.