EventBrite gets your events right!
March 30, 2017

EventBrite gets your events right!

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Eventbrite

I used Eventbrite during an internship I completed in summer of 2016. It was used across our organization, and was primarily used by interns facilitating with our event. It was very useful in helping us organize a social event and allowed us to track event registrants. Eventbrite was very helpful in allowing us to estimate and send reminders to our event attendees. One important business problem it helped addressed was payment. Eventbrite identified how many attendees were using PayPal to order, and provided us order numbers for reference.
  • Eventbrite allowed us to send reminders to those who registered. This is a strength, as it certainly helped us increase event attendance.
  • Eventbrite allowed us to track how many organization members and non-members were attending our event. This allowed us to observe how we were able to increase awareness for our organization (by attracting many new non-members).
  • Eventbrite allowed us to track order numbers. This was especially useful in allowing us to provide strong customer service to individuals who had questions about their payment and registration confirmation.
  • Eventbrite allowed us to provide one email for event registrants to contact with any concerns. The option to provide multiple emails to contact would have been more efficient to allow for quicker responses.
  • Eventbrite allowed gave event registrants the opportunity to visit our organization's profile on Eventbrite, which was useful to inform individuals about our organization. It would have been helpful for us to allow registrants to view profiles for featured guests at our event as well.
  • Eventbrite had a positive impact on our objectives in tracking new-member participation. This is very useful for a non-profit trying to understand how many people have become aware of their organization over time.
  • Eventbrite had a positive impact in improving communication amongst group members. Multiple organization individuals shared access to our account and could help solve any minor glitches we encountered.
  • Eventbrite had a positive impact on my personal business objectives as well. It was a useful platform that I was able to learn about, and has served as a skill which helped me find future internships/professional opportunities.
Eventbrite was selected by my internship advisors. They preferred to continue using eventbrite as it was an effective way to communicate with event registrants and track event participation.
Eventbrite was very useful for all members of our organization to view a list of registrants for our event. It was very easy for our organization members to communicate about pending tasks for our event, as we were able to view a guest list and contact members about their orders. We were also able to use this list when making sure event registrants had access to our event's Facebook page. Overall, eventbrite is very well suited for communication. Eventbrite however may be less suited for information or contact, as it provides brief access to view an organization's profile or contact information.