Good for the price.
February 16, 2024

Good for the price.

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with ExakTime

We utilize ExakTime for our field employees. It's good software; however, we are experiencing issues with the GPS, and the employees cannot clock in. They must turn their GPS off, back on, and then refresh to clock in. If a feature could be integrated to send an email to the employee to say it's now time to approve your timecard for the week, etc., that would be very beneficial. We struggle to motivate the employees to review and double-check their time for the week, and corrections are made after the payroll run has been completed and paid out.
  • Tracking where all the employees are throughout the day.
  • Screenshot to prove it's the employee clocking in.
  • Reports
  • GPS
  • An automated email saying hi "employee" it's time to review your timecard.
  • Errors are not allowing employees to clock in and out. We really struggle with this, and the employees are inside the geofence.
  • We spend a lot of time troubleshooting the software.
  • Helps with alleviating manual data entry the export feature is very nice.
I think we are getting more accurate labor tracking.
Some of the field crew struggle to use it.

Do you think Arcoro HR delivers good value for the price?

Yes

Are you happy with Arcoro HR's feature set?

Yes

Did Arcoro HR live up to sales and marketing promises?

No

Did implementation of Arcoro HR go as expected?

Yes

Would you buy Arcoro HR again?

Yes

The errors and complications of the employees not being able to clock in and out when they are inside the geofence. Needing a notification to be sent out to remind the employees they need to approve their timecard.