Great product, but lacking features/simplicity
October 28, 2021

Great product, but lacking features/simplicity

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Software Version

Exclaimer Cloud - Signatures for Office 365

Overall Satisfaction with Exclaimer

Exclaimer is a no-brainer for creating unified email signature branding regardless of what type of device is used to send emails. You can create fully custom signatures, though it can be a bit cumbersome at times.
  • Unified branding
  • Automation
  • Simplicity
  • Time savings (after configuration is complete)
  • Consistency
Rule flows seem complex and tedious. The signature designer sometimes glitches or doesn't display the actual font/color in the settings area.
We've used scheduled signatures periodically, but it's usually so complex to implement due to us having separate signatures for various situations. I would love the ability to set up a manual flow/pipeline that signatures follow based on various scenarios instead of everything being in the same linear pipeline.

Do you think Exclaimer delivers good value for the price?

Yes

Are you happy with Exclaimer's feature set?

No

Did Exclaimer live up to sales and marketing promises?

Yes

Did implementation of Exclaimer go as expected?

No

Would you buy Exclaimer again?

Yes

There are various rules you can set up to apply certain signatures to emails, but some of the options there seem to be a bit lacking (e.g., no out-of-the-box way to use separate server-side signatures for replies vs. new messages without setting up overly complex rule structures). Service seems very reliable and integrates well with Azure Active Directory.