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A good product for brand image unification and management
November 14, 2023

A good product for brand image unification and management

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Software Version

Exclaimer Cloud - Signatures for Office 365

Overall Satisfaction with Exclaimer

We wanted to avoid each user having their own customizable signature.
IT was also tasked with manually changing the over 300 users' signatures on each device.
This was a time consuming and resource wasteful task.

With exclaimer we have a centralized signature management system to remotely setup and enforce the signature for all the users.
Our users use a variety of windows, apple and android devices, both old and newer versions.
Our email infrastructure is 365 based and exclaimers integration has massively reduced the amount of time necessary to change the companies signatures.
  • Signature enforcement
  • single interface management of the signatures
  • great 365 Exchange integration
  • Signature design is not html based
  • MAC Client-side integration is a bit complex
  • Drastically reduced IT involvement of signature setting
  • Technically un-proficient users don't require to intervene to set it.
  • Has helped with regulatory compliance of the legal team
  • Unification and optimization of a single brand image throughout the company
Signature customization works well once setup correctly,
it does require some trial and error before it works correctly though.

It allows for the exclusion or inclusion of specific signatures designed for specific addresses.
This can also be managed with time requirements and/or text in the body of the email itself
I have not been able to verify the security of the systems.
I have recently taken over using codetwo for different client.
I've not yet had enough experience to form an informed opinion on the two.

Do you think Exclaimer delivers good value for the price?

Yes

Are you happy with Exclaimer's feature set?

Yes

Did Exclaimer live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Exclaimer go as expected?

Yes

Would you buy Exclaimer again?

Yes

The app is well suited for Exchange Online integration with a simple, transparent and user friendly client integration.Great for managing centrally a large number of users with a variety of signatures.The signature design less so.Exclaimer doesn't support HTML import of previous signatures and requires the design to be done through their own editor.Unfortunately this is quite finicky to get right.The settings of all the various components of the signature also are somewhat unclear and it does require a fair amount of trial and error.Once setup, though, it works great