Item: Exclaimer
Rating: 7
Author: Verified User

Overall Satisfaction with Exclaimer

Use Cases and Deployment Scope

We wanted to avoid each user having their own customizable signature.

IT was also tasked with manually changing the over 300 users' signatures on each device.

This was a time consuming and resource wasteful task.

With exclaimer we have a centralized signature management system to remotely setup and enforce the signature for all the users.

Our users use a variety of windows, apple and android devices, both old and newer versions.

Our email infrastructure is 365 based and exclaimers integration has massively reduced the amount of time necessary to change the companies signatures.

Pros and Cons

Pros

Signature enforcement
single interface management of the signatures
great 365 Exchange integration

Cons

Signature design is not html based
MAC Client-side integration is a bit complex

Return on Investment

Drastically reduced IT involvement of signature setting
Technically un-proficient users don't require to intervene to set it.
Has helped with regulatory compliance of the legal team
Unification and optimization of a single brand image throughout the company

Flexibility

Signature customization works well once setup correctly,

it does require some trial and error before it works correctly though.

It allows for the exclusion or inclusion of specific signatures designed for specific addresses.

This can also be managed with time requirements and/or text in the body of the email itself

Security and Reliability

I have not been able to verify the security of the systems.

Alternatives Considered

CodeTwo Email Signatures 365

I have recently taken over using codetwo for different client.

I've not yet had enough experience to form an informed opinion on the two.

Key Insights

Do you think Exclaimer delivers good value for the price?

Yes

Are you happy with Exclaimer's feature set?

Yes

Did Exclaimer live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Exclaimer go as expected?

Yes

Would you buy Exclaimer again?

Yes

The app is well suited for Exchange Online integration with a simple, transparent and user friendly client integration.Great for managing centrally a large number of users with a variety of signatures.The signature design less so.Exclaimer doesn't support HTML import of previous signatures and requires the design to be done through their own editor.Unfortunately this is quite finicky to get right.The settings of all the various components of the signature also are somewhat unclear and it does require a fair amount of trial and error.Once setup, though, it works great

Comments

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A good product for brand image unification and management

Software Version