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EZ Texting--Recruiting Made Easy
May 22, 2020

EZ Texting--Recruiting Made Easy

Amanda Miller | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with EZ Texting

We are using EZ Texting for recruiting. We use it for initial contact when applicants send in their resumes. It has sped up the response time and increased the number of responses. It is used by Human Resources only.
It solves communication issues. Applicants reply to texts more than they answer the phone or return calls.
  • The EZ chat feature is helpful in keeping conversations organized.
  • The templates are a huge help.
  • Report running
  • Tracking attendance (no call no shows, etc.)
  • The ability to use EZ Texting with a cell phone not just a land line
  • Ability to create custom fields in contacts
  • It has increased response from job applicants.
I was able to get EZ Texting up and running immediately. I noticed results right away. It really was an easy process.
EZ Texting is easy to use, even if you do not have much experience using technology. It is straightforward, and if you get lost, someone always answers your questions in a timely matter--sometimes an immediate chat! It has been a benefit for me because it has streamlined my hiring process.
I give a rate of 10 for overall support for EZ Texting because they always get back to me in a timely manner. They also chat right back sometimes which is even better. They always answer all of the questions and never leave me guessing or confused about the answer they gave.
I do not send picture messages...well not as pictures. We use the MMS feature when the text we are sending is too many characters and shows that it will send to the applicant in 2 or 3 different text messages. I like that it shows how it will be received by the applicant on their phone as well.
I feel like I have answered this one a few times already. I have seen the benefit of speedier response times from referrals of applicants, speedier replies from applicants, more applicants are responding now that I have an initial text communication versus when I would just call to talk to them.
As far as what we use it for, recruiting, I think EZ Texting is appropriate for initial contact and short communication. It would be inappropriate to conduct an entire interview via text.