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A Customer Focus Solution
April 03, 2024

A Customer Focus Solution

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with EZ Texting

EZ Texting has allowed to effectively communicate with my customers. It's easy to send reminders, new offers, new updates. I started noticing that a large amount of emails were not opened as much or either customers would not open them until later. I noticed an instant response from customers when EZ Texting was used. Right away customers and leads provided feedback.
  • AI
  • Groups
  • Low Bounce Rate
  • Imaging attachment
  • Fast Delivery
  • 2 Way Text
  • Deliverability Rates
  • Group texts
  • Increased brand focus
  • Increased new prospects and referrals
I expected EZ Texting to be difficult like other sources. I was very surprised how easy it was to get up and started with EZ Texting. I was able to achieve the onboarding process within 10-15 minutes. It felt almost like second nature to use it. I didn't have to purchase a separate phone number or connect it any other software or platform.
AI Compose was very helpful. I loved that AI Compose provided suggestions. The suggestions definitely helped me get a great point across my audiences.

Do you think EZ Texting delivers good value for the price?

Yes

Are you happy with EZ Texting's feature set?

Yes

Did EZ Texting live up to sales and marketing promises?

Yes

Did implementation of EZ Texting go as expected?

Yes

Would you buy EZ Texting again?

Yes

EZ Texting is a great communication tool to keep my customers updated quickly. Customers feel connected with my brand more. Customers feedback are instantly received. EZ Texting feels like an additional assistant in my own back pocket. Also, it helps to remind new customers of the onboarding processes. It's a winning solution for my business.

Using EZ Texting

ProsCons
Like to use
Easy to use
Technical support not required
Well integrated
Consistent
Quick to learn
Convenient
Feel confident using
Familiar
Unnecessarily complex
  • Composing Texts
  • AI Composer
  • Groups
  • Contacts
  • Send Texts Later
Yes, but I don't use it