Item: EZ Texting
Rating: 8
Author: Verified User

Overall Satisfaction with EZ Texting

Use Cases and Deployment Scope

In past nonprofits we have used EZ Texting to connect directly w. board members and other stakeholders. We have also used the system during events to encourage folks to donate during a particular point in the program.

Pros and Cons

Pros

Adding/Deleting contacts from a group
Creating new text groups
Allowing the user to add emojis and images to make the message for engaging

Cons

The invoice system does not show an example of the text(s) sent and only how much it costs. Having the text example would help nonprofits to allocate expenses to specific budget lines

Return on Investment

EZ Texting brings an ease to following up with guests

Usability

Simple use interface, could use some updating to bring the system up to speed

Key Insights

Do you think EZ Texting delivers good value for the price?

Yes

Are you happy with EZ Texting's feature set?

Yes

Did EZ Texting live up to sales and marketing promises?

Yes

Did implementation of EZ Texting go as expected?

Would you buy EZ Texting again?

Yes

Likelihood to Recommend

Sending stakeholders a call to action is a great way to use EZ Texting. Using EZ Texting to send meeting reminders to staff, volunteers, or board members is not an appropriate way to use the platform

Comments

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Kelly Key
(Vendor Representative) commented 4 months ago
Thank you for sharing how youve used EZ Texting to engage and drive donations. This is exactly the kind of impact we love to see We appreciate your feedback about the invoicing system. Including text examples is a great suggestion and well share this with our product team as they continue to explore ways to make the platform even more nonprofit-friendly. Were so glad EZ Texting has helped simplify follow-ups and drive engagement for your organization. Thank you for trusting us to support your important work

EZ Texting is helpful