Facebook Pages Manager is the way to go!
December 12, 2019
Facebook Pages Manager is the way to go!
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Facebook Pages Manager
It consolidates the Facebook and Instagram platforms for messages and comments. It is easier to respond to customers as the company rather than mistakenly responding with your personal Facebook. It keeps, counts, and organizes messages and comments allowing the option to mark them as follow-up needed or done once completed. I really enjoy that I can use it on my computer as well as my devices. It is very user friendly. I really do not have any negative feedback at this time.
- It can be used simultaneously on your desktop and your mobile device.
- It easily allows you to respond to the customers as the company, quickly and easily.
- The only thing I have noticed is when on my device, it calls out a list of names that have shared your post, and it only shows one. On the computer it will let you scroll down and see all of them.
5 - Customer Service, Marketing, and affiliates
- I can do much more in less time requiring less of my time and allowing me that extra time to do other things.
- It allows us to see customers questions or comments in real time to be able to attack something negative head on timely.