Efficient, Effective, and Free
December 13, 2019

Efficient, Effective, and Free

Sally Baker | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Facebook Pages Manager

We use Facebook Pages Manager for that ease of use when out of office via the app on our phones, or when in office by using the iPad when it's more convenient than a desktop. It is being used by the social media department. The app addresses problems of things "slipping through the cracks." It really helps us to not miss a beat when it comes to managing accounts, but also serves as a great analysis tool with a beautiful interface.
  • Page Insights - This app has a really clean view for page insights. It makes analysis so much more efficient.
  • Inbox Management - Another win on the efficiency log, this is a great way to communicate with our brands followers without missing anyone's messages.
  • Bugs - Every now and the platform can be buggy. We've had to use a desktop when it wouldn't load/refresh. It's been a lot better as of late but earlier in 2019 it was quite buggy.
  • FB/IG Separation - This is separated in comments, but not in messages. The separation is helpful.
2 - Business functions represented by each Facebook Pages Manager is social media messaging management, social media engagement management, and social media analysis. This helps again for nothing to be missed, and each person can also serve as a backup and step in where someone else might not be available. The efficiency is great!
  • Time Management - Facebook Pages Manager undoubtedly saves time. In a world where time equals money, this is a great savings for our agency.
  • Client Loyalty - When we see things before our clients, they feel less stress and more trust with an agency they can count on.
Hootsuite and Buffer are great for certain things, but at the end of the day, for what Facebook Pages Manager does, it's the premium choice for messaging, engagement, analysis and making sure you're not missing a customer. Plus it's free!
Facebook Pages Manager is well suited and perfect for out-office-management. It's still beneficial in-office, but out-of-office, it is so valuable. A quick on-the-go alert, and no fires unknown about for an entire weekend or holiday. It helps to make sure everything and everywhere is covered. Where it is less appropriate would be if you are doing ad management, that's a different platform you'll want to use.

Meta Business Manager Feature Ratings

Broad channel coverage
8
Content planning and scheduling
7
Audience targeting
Not Rated
Content optimization
Not Rated
Workflow management
9
Automated routing and prioritization
Not Rated
Customer interaction histories
9
Bulk actions
Not Rated
Lead generation
7
Content marketing
10
Paid media management
Not Rated
Campaigns and promotions
Not Rated
Twitter
Not Rated
Facebook
10
Instagram
Not Rated
Campaign success analytics
8
Real-time tracking
5
Competitor analysis
8
Role-based user permissions & privileges
Not Rated
Mobile access
10